FAQ
Information about our Canadian and U.S.A. websites. Certain products are currently available for sale in Canada, while others are available for sale in the U.S.A. Please note that the two sites DO NOT share a shopping cart. Products added from the Canadian site will appear in the Canadian shopping cart, while products added from the U.S.A. site will appear in the U.S.A. shopping cart. How do I know which site I am on? The domain " sabell.ca" is our Canadian site, while "sabellcorp.com" is our U.S.A. website. Unless you are on a mobile device, you will see a country flag in the top beside the "Shopping Cart". How do I switch to the Canadian or U.S.A. website? On larger devices, you will see a link in the top left of the site beneath our company name that you can use to switch sites. On mobile devices, you will find a link in the main navigation menu. How can I place an order? From the main menu, click "Products" and choose "Add to Cart" for the product(s) of your choice. When you are ready to complete your order, visit your "Shopping Cart" and complete the checkout process. When will my order ship? We do our best to get items out the door within 1 - 2 business days. If after three days you have not received notification from us that your order has been shipped, please get in touch: info@sabell.ca What if I am not satisfied with the product? No Problem. We are committed to our "Customer Smile Policy". We are so confident in our products that we guarantee you your money back if you are not satisfied. Simply repackage the item along with the receipt and a short note explaining the reason for the return. Then mail the item back to us at:
Sabell Corporation There is so much that you can do! You've already begun to help simply by purchasing the ISULA™ products! A portion of the revenue from the sale of our products goes to the Isula Biological Preserve & Research Station through royalties donated to Dr. José Cabanillas. These funds are used to support the Preserve's efforts in preservation, expansion and study of the Peruvian rainforest. There are other organizations out there that also do wonderful work to try to save the Rainforests. Take a look at: Care2.com - "The #1 Environmental network for Healthy Living and a Healthy Planet" This site has a wealth of useful information and ideas to help our planet. The Rainforest Site - Save the rainforest simply by clicking! They also have links to products for sale that serve to support preservation efforts. A great information resource as well. The Rainforest Action Network - If you would like to be more active in your efforts the RAN will help you find ways to have your voice heard! What if my question has not been answered? Please get in touch with us at any time by sending an email to info@sabell.ca |